Shipping & Returns
Important Shipping Notice
Processing and handling times are longer than usual. Current processing time is approximately 5-7 business days from order receipt to shipping. Thank you for your patience and trust in Inara Aura.
shipping rates
We have a flat shipping rate of €5.99 for all destinations worldwide. Our shipping charges cover the costs we incur to process, package and ship your order.
delivery times
While most orders placed Monday through Friday (excluding holidays) typically ship within 5 to 7 business days and arrive within 10 to 20 business days of the shipping date, there may be some delays on shipment under certain circumstances or upon arrival of delivery:
- credit card payment problem
- incorrect delivery address
- Severe weather affecting normal delivery times
- Orders are on hold because items are out of stock. In rare cases, we may not have an item in stock. In this case your order may take longer. In this case we will contact you.
order tracking
We know you are waiting to receive your order. When your package ships, we will send you an email notification that includes a link to track your shipment. You can also track the status of your shipment on 17track.net .
return policy
Customer satisfaction is our goal. We want you to be satisfied with the products you purchase. However, we do not accept product returns or refunds once the product has been delivered to the carrier. For further inquiries, please contact us at support@whonungverbessern.com
Important Shipping Notice
Processing and handling times are longer than usual. Current processing time is approximately 5-7 business days from order receipt to shipping. Thank you for your patience and trust in Inara Aura.
shipping rates
We have a flat shipping rate of €5.99 for all destinations worldwide. Our shipping and handling charges cover the costs we incur to process, package and ship your order.
delivery times
While most orders placed Monday through Friday (excluding holidays) typically ship within 5 to 7 business days and arrive within 10 to 20 business days of the shipping date, there may be some delays on shipment under certain circumstances or upon arrival of delivery:
- credit card payment problem
- incorrect delivery address
- Severe weather affecting normal delivery times
- Orders are on hold because items are out of stock. In rare cases, we may not have an item in stock. In this case your order may take longer. In this case we will contact you.
order tracking
We know you are waiting to receive your order. When your package ships, we will send you an email notification that includes a link to track your shipment. You can also track the status of your shipment on 17track.net .
return policy
Customer satisfaction is our goal. We want you to be satisfied with the products you purchase. However, we do not accept product returns or refunds once the product has been delivered to the carrier. For further inquiries, please contact us at support@whonungverbessern.com
shortage
Please report shortages within 7 days of receiving the goods.
compensation
Report damaged products immediately and keep the original packaging in case of a claim.
price fixing
While we strive to keep prices constant, they are subject to change without notice. Prices shown are net prices and do not include shipping costs, special handling, duties or taxes.